If you want to make a return or exchange of a product, you must contact our customer service by calling 965.140.992 or by writing an email to the address: info@slideinline.com indicating all your data.

Then, you must comply with the following conditions:

How do I return a product?

If for any reason you are not satisfied with your order, you can return the unwanted item within 60 business days from the date of delivery of the order. (According to article 44 of Law 7/1996, dated January 15, Ordering Retail Commerce modified by Law 47/2002, of December 19)


  • The material to be returned must be unused and under the conditions given, ie with all its original packaging intact, manuals and accessories. It can not be dirty or grated.
  • Returns of customized products will not be accepted.
  • If the material that is requested as a return is not available, the client can request that the money be returned to him. In this case, the amount paid for the product will be refunded minus the original full shipping costs.
  • slideinline.com does not accept returns to freight due, unless you have authorized the customer in writing to proceed in this way.

  • The cost of shipping, both outbound and back, in case of return are borne by the customer less in the event that it is a mistake on the part of slideinline.com. It is NOT considered error of slideinline.com to have advised a client on the choice of a particular size or product determined.
  • Shipments will only be accepted through FEDEX, DHL, UPS or other profesional transport companies.
  • A package in which a seal or seal has been affixed directly to the original carton or packaging of the product will not be accepted.

If all of the above conditions are met, slideinline.com will accept the return of the product, changing it for another.


Who pays for the returns?
Si el If the change is due to an error in the preparation of the order by our online sales service, all shipping costs are paid by slideinline.com. In that case it is obligatory that you contact our customer service.

If you have taken out return insurance, you just have to contact customer service.

In all other cases, slideinline.com does not accept shipment due. That is, in case the product or size chosen is not to the customer's liking, the outbound shipping costs will be borne by the customer.

The costs of sending the new exchange material from our warehouse to the customer's home are assumed by slideinline.com in Economy service (48 / 72h) of the delivery company Correos Express. (Only the first time)
How do I devolve / change the product?
Once informed to the attention to the clinic of slideinline.com via telephone or via email you will be able to choose the medium that best suits for the return to our warehouses, taking into account that the product (boxes and product) arrive in good condition, such as he received it.

If you have taken out return insurance, you just have to contact customer service.
When do I receive the shipment once the product has been delivered to our warehouse?
Once the product arrives at our warehouse and all the necessary conditions for admission are verified, the process of sending the new product is carried out, within a period of 7 working days, provided stock is available.
Return shipping address?
Slide Inline Shop at calle Ebanisteria 36 Nave 3, - 03008 Alicante - Spain

If you have taken out return insurance, you just have to contact customer service.
Reimbursement of amounts paid
The refund will be made through the payment method used in the purchase, except in the case of having paid against refund. In this case the refund will be made via bank transfer.

Slideinline.com will not refund the amount or carry out any reshipment of merchandise until the receipt and condition of packaging and accessories of the article object of the return or change in our warehouses has not been verified.

The price to be returned is the one originally included in the order, except transportation and / or management costs, which will only be returned in case slideinline.com is responsible for the reason for the return of the product.

Once the correct condition of the returned product has been verified, slideinline.com will refund the amount within a maximum period of 30 days.
What if I buy a pack of products and I return only a part of them?
In a purchase of a pack of products with discount, in case you do a parcial return of that order, the value of the remaining products will be charged to the original value of the products that has been returned.

This quantity will be discounted from the quantity to refund of the product value in return